Integrating FortiAnalyzer with ServiceNow

Admins can use ServiceNow to manage incidents and events with the FortiAnalyzer App. To notify ServiceNow when an incident is raised in FortiAnalyzer, create a fabric connector, then enable notifications for the fabric connector you created.

Before you begin, ensure you have completed the following tasks in ServiceNow:

• Install the ServiceNow FortiAnalyzer App.
• Go to FortiAnalyzer App > FortiAnalyzer System Properties, and create a connection for the ServiceNow API.

To integrate FortiAnalyzer with ServiceNow:

1. Record the ServiceNow API URL. See Locating your ServiceNow API URL
2. Create a fabric connector for ServiceNow. See Creating a fabric connector for ServiceNow
3. Enable notifications to notify ServiceNow when an incident is raised. See Sending notifications to ServiceNow.