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Cookbook

6.2.0
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Integrating FortiAnalyzer with ServiceNow

Admins can use ServiceNow to manage incidents and events with the FortiAnalyzer App. To notify ServiceNow when an incident is raised in FortiAnalyzer, create a fabric connector, then enable notifications for the fabric connector you created.

Before you begin, ensure you have completed the following tasks in ServiceNow:

  • Install the ServiceNow FortiAnalyzer App.
  • Go to FortiAnalyzer App > FortiAnalyzer System Properties, and create a connection for the ServiceNow API.
To integrate FortiAnalyzer with ServiceNow:
  1. Record the ServiceNow API URL. See Locating your ServiceNow API URL
  2. Create a fabric connector for ServiceNow. See Creating a fabric connector for ServiceNow
  3. Enable notifications to notify ServiceNow when an incident is raised. See Sending notifications to ServiceNow.

Integrating FortiAnalyzer with ServiceNow

Admins can use ServiceNow to manage incidents and events with the FortiAnalyzer App. To notify ServiceNow when an incident is raised in FortiAnalyzer, create a fabric connector, then enable notifications for the fabric connector you created.

Before you begin, ensure you have completed the following tasks in ServiceNow:

  • Install the ServiceNow FortiAnalyzer App.
  • Go to FortiAnalyzer App > FortiAnalyzer System Properties, and create a connection for the ServiceNow API.
To integrate FortiAnalyzer with ServiceNow:
  1. Record the ServiceNow API URL. See Locating your ServiceNow API URL
  2. Create a fabric connector for ServiceNow. See Creating a fabric connector for ServiceNow
  3. Enable notifications to notify ServiceNow when an incident is raised. See Sending notifications to ServiceNow.