Fortinet Document Library

Version:


Table of Contents

Cookbook

6.2.0
Download PDF
Copy Link

Creating a fabric connector for ServiceNow

You will need to create a fabric connector to notify ServiceNow when an incident is raised in FortiAnalyzer. To configure the fabric connecter, you need to know the ServiceNow API URL and login credentials.

To create a fabric connector for ServiceNow:
  1. Open FortiAnalyzer and go to Fabric View.

  2. Click Create New. The Create New Fabric Connector dialog opens.

  3. Select the ServiceNow connector type, then click Next.

  4. Configure the fabric connector.

    Setting

    Description

    Name

    Type a name for the fabric connector. The name cannot be changed once the fabric connector is created.

    Description

    (Optional) Type a description for the fabric connector. You can change the description after the fabric connector is created.

    Protocol

    Select HTTPS.

    Method

    Select POST.

    Title

    Type a title for the fabric connector. You can change the title after the fabric connector is created.

    URL Type the ServiceNow API URL located in FortiAnalyzer App > FortiAnalyzer System Properties.

    User Name

    Type the Username located in FortiAnalyzer App > FortiAnalyzer System Properties.

    Password

    Type the Password located in FortiAnalyzer App > FortiAnalyzer System Properties.

    Status

    Toggle ON to enable the fabric connector.

  5. Click OK.

Creating a fabric connector for ServiceNow

You will need to create a fabric connector to notify ServiceNow when an incident is raised in FortiAnalyzer. To configure the fabric connecter, you need to know the ServiceNow API URL and login credentials.

To create a fabric connector for ServiceNow:
  1. Open FortiAnalyzer and go to Fabric View.

  2. Click Create New. The Create New Fabric Connector dialog opens.

  3. Select the ServiceNow connector type, then click Next.

  4. Configure the fabric connector.

    Setting

    Description

    Name

    Type a name for the fabric connector. The name cannot be changed once the fabric connector is created.

    Description

    (Optional) Type a description for the fabric connector. You can change the description after the fabric connector is created.

    Protocol

    Select HTTPS.

    Method

    Select POST.

    Title

    Type a title for the fabric connector. You can change the title after the fabric connector is created.

    URL Type the ServiceNow API URL located in FortiAnalyzer App > FortiAnalyzer System Properties.

    User Name

    Type the Username located in FortiAnalyzer App > FortiAnalyzer System Properties.

    Password

    Type the Password located in FortiAnalyzer App > FortiAnalyzer System Properties.

    Status

    Toggle ON to enable the fabric connector.

  5. Click OK.