Fortinet white logo
Fortinet white logo

Resolved Issues

Resolved Issues

The following issues have been fixed in FortiAnalyzer Cloud version 7.2.5. To inquire about a particular bug, please contact Customer Service & Support.

Device Manager

Bug ID Description
861979 FortiAnalyzer Cloud generates "Invalid user/password for Security Fabric device in Device manager" even though the password is correct.
888797 The IP address is not updated on FortiAnalyzer Cloud when the FortiGate is forwarded from Collector mode FortiAnalyzer Cloud.
927113 FortiAnalyzer Cloud displays incorrect EMS server version, IP address, and connectivity status.
927747 Connectivity status of FortiMail/FortiClient EMS shows the status "Unknown".
937850 Device Connectivity status is displayed as "Unknown" under the Device Manager.

FortiSOC

Bug ID Description
783569 Automation Stitch Action "Ban IP" does not work on FortiGate because FortiAnalyzer Cloud did not send the srcip to FortiGate.
959875 In the Playbook Monitor, the status of the default playbook "Update Asset and Identity Database" is displayed as failed.

FortiView

Bug ID Description
783408 When selecting "IPSec VPN" login type under the "Top Failed Authentication" tab, it displays No Results.
946188 Unable to get more details about the Compromised Hosts in FortiView.
954773 Top Threat Destinations widget doesn't show expected data according to selected TOP Numbers.

984498

The device dropdown list on the SD-WAN Summary under FortiView displays, "failed loading data".

Log View

Bug ID Description
775185 Duplicated logs have the potential to adversely impact the overall performance of the FortiAnalyzer Cloud.
937729 Log View/Fabric filter does not work with classless subnets.
941273 When selecting a log attribute for filtering, no value options are provided.
967641 Intermittent and frequent issues occur when loading the Log View page. This happens when users click on the Log View pane, select FortiGates, or set filters.
974762 The horizontal scroll bar is missing from the detailed information window for events in Log View.

Others

Bug ID Description
893699 Login failed for restapi request due to invalid user/password.
914320 There are multiple harmful errors displayed on the console's output during the software upgrade process to 7.2.4. These errors might be related to "FGT-siem", which is removed from v7.2.3 and v7.4, but it still exists in v7.2.2 and below, v7.0, and v6.4.
927381 High, constant I/O usage on the FortiAnalyzer Cloud may adversely affect the proper functioning of the "oftpd process".
942465 Excessive "oftpd process" usage may adversely affect the proper functioning of the FortiAnalyzer Cloud.
950464 FortiAnalyzer Cloud under the event logs displays the following error message "Failed to upgrade alerts table FMGADOM118 from v5 to v6 ret=-1, reboot required."
950501 The "execmd" process entering the Zombie state causes temporary slowdown and unresponsiveness in the FortiAnalyzer Cloud GUI.
951791 Continuous crashes for the"fileparsed Application" on FortiAnalyzer Cloud HA have been observed.
965803 Due to some Redis-related issues, the "diag log device" command displays "Information Not Available" for all ADOMs, and newly generated reports are not visible on the GUI.

Reports

Bug ID Description
932310 Unable to import report to FortiAnalyzer Cloud.
936084 No data is showed up in report when filter applied to chart in FortiMail ADOM.
952229 Certain charts in the reports are not employing consistent session counting logic within the base hcache for FGT_DATASET_BASE_TRAFFIC_BANDWIDTH_SESSION. This inconsistency might result in inaccurate results.

System Settings

Bug ID Description
829015 "Privacy Masking" feature does not work properly for admins whose admin type utilizes "Remote Authentication Server".
898944 When the ADOM name is changed, it does not update under the "Log Forward" in the "Select Device Filter".
927773 When specific ADOMs are selected as Filters, Log Forwarding stops functioning.
934625 Adding devices to "Log-forward filter" creates duplicates of previously added devices.
941261 Users can't access the "Log Forwarding" section; it displays a "Failed to load" error message.
945233 Log Forwarding configuration is automatically disabled by FortiAnalyzer Cloud when it fails to resolve FQDN addresses due to DNS issues.
953842 Log Forwarding does not filter logs based on the specific ADOMs.

Resolved Issues

Resolved Issues

The following issues have been fixed in FortiAnalyzer Cloud version 7.2.5. To inquire about a particular bug, please contact Customer Service & Support.

Device Manager

Bug ID Description
861979 FortiAnalyzer Cloud generates "Invalid user/password for Security Fabric device in Device manager" even though the password is correct.
888797 The IP address is not updated on FortiAnalyzer Cloud when the FortiGate is forwarded from Collector mode FortiAnalyzer Cloud.
927113 FortiAnalyzer Cloud displays incorrect EMS server version, IP address, and connectivity status.
927747 Connectivity status of FortiMail/FortiClient EMS shows the status "Unknown".
937850 Device Connectivity status is displayed as "Unknown" under the Device Manager.

FortiSOC

Bug ID Description
783569 Automation Stitch Action "Ban IP" does not work on FortiGate because FortiAnalyzer Cloud did not send the srcip to FortiGate.
959875 In the Playbook Monitor, the status of the default playbook "Update Asset and Identity Database" is displayed as failed.

FortiView

Bug ID Description
783408 When selecting "IPSec VPN" login type under the "Top Failed Authentication" tab, it displays No Results.
946188 Unable to get more details about the Compromised Hosts in FortiView.
954773 Top Threat Destinations widget doesn't show expected data according to selected TOP Numbers.

984498

The device dropdown list on the SD-WAN Summary under FortiView displays, "failed loading data".

Log View

Bug ID Description
775185 Duplicated logs have the potential to adversely impact the overall performance of the FortiAnalyzer Cloud.
937729 Log View/Fabric filter does not work with classless subnets.
941273 When selecting a log attribute for filtering, no value options are provided.
967641 Intermittent and frequent issues occur when loading the Log View page. This happens when users click on the Log View pane, select FortiGates, or set filters.
974762 The horizontal scroll bar is missing from the detailed information window for events in Log View.

Others

Bug ID Description
893699 Login failed for restapi request due to invalid user/password.
914320 There are multiple harmful errors displayed on the console's output during the software upgrade process to 7.2.4. These errors might be related to "FGT-siem", which is removed from v7.2.3 and v7.4, but it still exists in v7.2.2 and below, v7.0, and v6.4.
927381 High, constant I/O usage on the FortiAnalyzer Cloud may adversely affect the proper functioning of the "oftpd process".
942465 Excessive "oftpd process" usage may adversely affect the proper functioning of the FortiAnalyzer Cloud.
950464 FortiAnalyzer Cloud under the event logs displays the following error message "Failed to upgrade alerts table FMGADOM118 from v5 to v6 ret=-1, reboot required."
950501 The "execmd" process entering the Zombie state causes temporary slowdown and unresponsiveness in the FortiAnalyzer Cloud GUI.
951791 Continuous crashes for the"fileparsed Application" on FortiAnalyzer Cloud HA have been observed.
965803 Due to some Redis-related issues, the "diag log device" command displays "Information Not Available" for all ADOMs, and newly generated reports are not visible on the GUI.

Reports

Bug ID Description
932310 Unable to import report to FortiAnalyzer Cloud.
936084 No data is showed up in report when filter applied to chart in FortiMail ADOM.
952229 Certain charts in the reports are not employing consistent session counting logic within the base hcache for FGT_DATASET_BASE_TRAFFIC_BANDWIDTH_SESSION. This inconsistency might result in inaccurate results.

System Settings

Bug ID Description
829015 "Privacy Masking" feature does not work properly for admins whose admin type utilizes "Remote Authentication Server".
898944 When the ADOM name is changed, it does not update under the "Log Forward" in the "Select Device Filter".
927773 When specific ADOMs are selected as Filters, Log Forwarding stops functioning.
934625 Adding devices to "Log-forward filter" creates duplicates of previously added devices.
941261 Users can't access the "Log Forwarding" section; it displays a "Failed to load" error message.
945233 Log Forwarding configuration is automatically disabled by FortiAnalyzer Cloud when it fails to resolve FQDN addresses due to DNS issues.
953842 Log Forwarding does not filter logs based on the specific ADOMs.