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Upgrade information

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Upgrade information

A notification is displayed in the FortiAnalyzer Cloud & Service portal when a new version of the firmware is available. You can chose to upgrade immediately or schedule the upgrade for a later date.

Note

Primary users can upgrade FortiAnalyzer Cloud firmware to 7.2.1 by using the FortiAnalyzer Cloud & Service portal. Secondary users can upgrade FortiAnalyzer Cloud firmware to 7.2.1 by entering the instance and going to the System Settings module.

Tooltip

Beginning with the release of FortiAnalyzer Cloud 7.2.1, version 6.4 will no longer be supported and users must upgrade their FortiAnalyzer Cloud versions to 7.0 or 7.2 within 30 days. After the 30 day period elapses, you will not be able to access your FortiAnalyzer Cloud instance until you have completed the upgrade. See Special notices.

To upgrade firmware from the portal:
  1. Go to FortiCloud (https://support.fortinet.com/), and use your FortiCloud account credentials to log in.

    The FortiCloud portal is displayed.

  2. From the Services menu, select FortiAnalyzer Cloud under Cloud Management.

    The FortiAnalyzer Cloud & Service portal is displayed. An alert icon appears next your account when a new version of firmware is available.

  3. Expand your account.
  4. Click Upgrade Now to update the firmware immediately, or click Upgrade Later to schedule upgrade of the firmware for a later date.
    Note

    The Upgrade Later option is only available for two weeks after the firmware is released.

  5. Click OK.
  6. Click Enter to open FortiAnalyzer Cloud.

Upgrade information

A notification is displayed in the FortiAnalyzer Cloud & Service portal when a new version of the firmware is available. You can chose to upgrade immediately or schedule the upgrade for a later date.

Note

Primary users can upgrade FortiAnalyzer Cloud firmware to 7.2.1 by using the FortiAnalyzer Cloud & Service portal. Secondary users can upgrade FortiAnalyzer Cloud firmware to 7.2.1 by entering the instance and going to the System Settings module.

Tooltip

Beginning with the release of FortiAnalyzer Cloud 7.2.1, version 6.4 will no longer be supported and users must upgrade their FortiAnalyzer Cloud versions to 7.0 or 7.2 within 30 days. After the 30 day period elapses, you will not be able to access your FortiAnalyzer Cloud instance until you have completed the upgrade. See Special notices.

To upgrade firmware from the portal:
  1. Go to FortiCloud (https://support.fortinet.com/), and use your FortiCloud account credentials to log in.

    The FortiCloud portal is displayed.

  2. From the Services menu, select FortiAnalyzer Cloud under Cloud Management.

    The FortiAnalyzer Cloud & Service portal is displayed. An alert icon appears next your account when a new version of firmware is available.

  3. Expand your account.
  4. Click Upgrade Now to update the firmware immediately, or click Upgrade Later to schedule upgrade of the firmware for a later date.
    Note

    The Upgrade Later option is only available for two weeks after the firmware is released.

  5. Click OK.
  6. Click Enter to open FortiAnalyzer Cloud.