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7.0.1
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Accessing the portal and instances

After deploying one or more FortiAnalyzer Cloud instances, you can access the instances from the FortiAnalyzer Cloud & Service portal.

Tooltip

When you access the FortiAnalyzer Cloud & Service portal, an automatic instance login process begins, and a countdown is displayed. The process automatically logs you in to the last instance that you accessed. You can stop the automatic login process by clicking anywhere on the screen.

To access the portal and instances:
  1. Go to FortiCloud (https://support.fortinet.com/), and use your FortiCloud account credentials to log in.

    The FortiCloud portal is displayed.

  2. From the Services menu, select FortiAnalyzer Cloud under Cloud Management.

    An automatic instance login process begins, and a countdown is displayed.

  3. Click any where on the screen to stop logging in to the FortiAnalyzer instance, and access the FortiAnalyzer Cloud & Service portal.
    Note

    If you let the countdown complete, you are automatically logged in to the FortiAnalyzer instance. After logging in to the FortiAnalyzer instance, you can return to the portal. In the top-right corner, click your name and select FortiAnalyzer Cloud.

    The FortiAnalyzer Cloud & Service portal is displayed.

    The following options are displayed:

Region list

The top-right corner displays the selected region. Click the region list to select another region.

When you change the region, the URL for the FortiAnalyzer & Service portal changes.

Before deploying an instance, select the region for deployment.

Dashboard

The top-left includes a dashboard summary of the accounts displayed on the pane:

  • Accounts: Displays the number of accounts you can access.
  • Regions: Displays the number of regions that contain deployed instances of FortiAnalyzer Cloud.
  • Alarms: Displays the number of notifications or alarms that need your attention. Notifications and alarms display in the banner. For alarms, you can also scroll down through the accounts to find an alarm icon on affected accounts.
  • Expiring: Displays the number of licenses that will expire soon.

Map View

Toggle on to display a world map with locations of deployed instances. You can click each location for details about the instance. See Using Map View.

Toggle off to display a summary table of account information. Expand each account to view additional options and information.

Account Filters

Select one of the following filters to change how the list of accounts display:

  • User ID
  • Name
  • Owner
  • Company
  • Region

Account Search

Use to search for accounts. In the Search box, type search criteria, and press Enter.

Delete the search criteria, and press Enter to display all accounts again.

Refresh

Click to manually retrieve the latest license information from FortiCare and refresh the pane.

Information from FortiCare is also automatically retrieved on a regular interval.

Accounts summary in table view

Available when Map View is toggled off.

Each account displays as a row with the following columns:

  • User ID: Displays the ID associated with the FortiCloud user and whether the user is a primary or secondary user.

    Primary users can deploy and upgrade FortiAnalyzer Cloud instances from the FortiAnalyzer Cloud & Service portal.

    Secondary users can enter FortiAnalyzer Cloud instances from the FortiAnalyzer Cloud & Service portal.

  • User Name: Displays the name of the user.
  • Owner: Displays the name of the primary account holder.
  • Company: Displays the name of the company for the user.
  • Region: Displays the name of the region where the instance is deployed.

Expand the account to access more information and options:

  • Provision Instance: Displays for primary accounts without a deployed instance that meet requirements for deployment.
  • Enter: Displays for primary and secondary accounts with deployed instances to let you enter the instance.
  • Upgrade: Displays for primary accounts when a firmware version is available for upgrade.

See also Viewing information about instances and Upgrading firmware from the portal.

Accessing the portal and instances

After deploying one or more FortiAnalyzer Cloud instances, you can access the instances from the FortiAnalyzer Cloud & Service portal.

Tooltip

When you access the FortiAnalyzer Cloud & Service portal, an automatic instance login process begins, and a countdown is displayed. The process automatically logs you in to the last instance that you accessed. You can stop the automatic login process by clicking anywhere on the screen.

To access the portal and instances:
  1. Go to FortiCloud (https://support.fortinet.com/), and use your FortiCloud account credentials to log in.

    The FortiCloud portal is displayed.

  2. From the Services menu, select FortiAnalyzer Cloud under Cloud Management.

    An automatic instance login process begins, and a countdown is displayed.

  3. Click any where on the screen to stop logging in to the FortiAnalyzer instance, and access the FortiAnalyzer Cloud & Service portal.
    Note

    If you let the countdown complete, you are automatically logged in to the FortiAnalyzer instance. After logging in to the FortiAnalyzer instance, you can return to the portal. In the top-right corner, click your name and select FortiAnalyzer Cloud.

    The FortiAnalyzer Cloud & Service portal is displayed.

    The following options are displayed:

Region list

The top-right corner displays the selected region. Click the region list to select another region.

When you change the region, the URL for the FortiAnalyzer & Service portal changes.

Before deploying an instance, select the region for deployment.

Dashboard

The top-left includes a dashboard summary of the accounts displayed on the pane:

  • Accounts: Displays the number of accounts you can access.
  • Regions: Displays the number of regions that contain deployed instances of FortiAnalyzer Cloud.
  • Alarms: Displays the number of notifications or alarms that need your attention. Notifications and alarms display in the banner. For alarms, you can also scroll down through the accounts to find an alarm icon on affected accounts.
  • Expiring: Displays the number of licenses that will expire soon.

Map View

Toggle on to display a world map with locations of deployed instances. You can click each location for details about the instance. See Using Map View.

Toggle off to display a summary table of account information. Expand each account to view additional options and information.

Account Filters

Select one of the following filters to change how the list of accounts display:

  • User ID
  • Name
  • Owner
  • Company
  • Region

Account Search

Use to search for accounts. In the Search box, type search criteria, and press Enter.

Delete the search criteria, and press Enter to display all accounts again.

Refresh

Click to manually retrieve the latest license information from FortiCare and refresh the pane.

Information from FortiCare is also automatically retrieved on a regular interval.

Accounts summary in table view

Available when Map View is toggled off.

Each account displays as a row with the following columns:

  • User ID: Displays the ID associated with the FortiCloud user and whether the user is a primary or secondary user.

    Primary users can deploy and upgrade FortiAnalyzer Cloud instances from the FortiAnalyzer Cloud & Service portal.

    Secondary users can enter FortiAnalyzer Cloud instances from the FortiAnalyzer Cloud & Service portal.

  • User Name: Displays the name of the user.
  • Owner: Displays the name of the primary account holder.
  • Company: Displays the name of the company for the user.
  • Region: Displays the name of the region where the instance is deployed.

Expand the account to access more information and options:

  • Provision Instance: Displays for primary accounts without a deployed instance that meet requirements for deployment.
  • Enter: Displays for primary and secondary accounts with deployed instances to let you enter the instance.
  • Upgrade: Displays for primary accounts when a firmware version is available for upgrade.

See also Viewing information about instances and Upgrading firmware from the portal.